• Engagement Overhaul: Replace a “box-ticking” exercise with a learning experience staff actually enjoyed completing.

• Modern Aesthetic: Pivot away from traditional corporate styling toward a friendly, “Headspace-inspired” visual language.

• Content Transformation: Rewrite and “chunk” dense legalistic content into digestible, actionable insights.

• Marketable Learning: Create a suite of assets to promote the course internally, ensuring it feels like a major organisational event rather than a chore.

I served as the Lead End-to-End eLearning Designer and Developer, handling everything from strategy and branding to final development.

• Strategic Consulting: Provided a comprehensive learning strategy and instructional design approach.

• Branding & UI Design: Designed a new visual identity in Figma, including the “hero” purple colour palette and a custom-styled train character.

• Content Engineering: Rewrote the entire curriculum from scratch, including storyboards and video scripts.

• Multimedia Production: Created all custom images and SVGs in Figma, then animated them in Vyond.

• E-Learning Development: Built the final responsive module using Evolve.

• Project Management: Managed all stakeholders and timelines using Trello.

• Visual Strategy: I started with high-fidelity mockups in Figma to demonstrate how I would translate the client’s “gold standard” vision into a functional interface.

• Storyboarding & Scripting: I focused on “chunking” the content. Each section began with a scripted video to set the tone and humanise the compliance rules.

• Bespoke Asset Creation: I designed a “cute” train character and a suite of supporting icons. By exporting these SVGs from Figma into Vyond, I was able to create high-quality, branded animations that maintained the “Headspace” feel throughout.

• Agile Management: Using Trello, I kept the V/Line SMEs updated in real time, enabling a transparent, collaborative feedback loop.

• The “Hero” Train Character: A custom-designed brand mascot used throughout the module to guide learners and provide a friendly face to policy.

• Video-First Section Headers: Every major topic was introduced via a custom animation, breaking the flow and maintaining high engagement.

• Interactive Evaluation: Instead of a standard quiz, I built a custom Typeform evaluation to capture authentic user sentiment and feedback.

• Marketing Collateral: Beyond the module, I created branded wallpapers and marketing assets to help V/Line launch the course internally with a “fresh” feel.

• Challenge: Dealing with “dry” and heavy legacy content.

• Solution: I rewrote the content from the ground up. By stripping away unnecessary jargon and focusing on visual storytelling, I transformed the module from a chore into an experience.

• Challenge: Meeting the high visual expectations of a “Headspace” aesthetic.

• Solution: I utilised a minimalist colour palette and soft-edged illustrations. Animating these in Vyond gave the course a “premium” feel that distinguished it from standard e-learning.

The “How We Work” module was a resounding success, setting a new benchmark for V/Line’s internal training.

• The New “Gold Standard”: The client officially designated this project as their benchmark for all future content development.

• User & SME Praise: Feedback from Subject Matter Experts and learners was overwhelmingly positive, noting the clarity and freshness of the approach.

• Data-Driven Success: The Typeform evaluation provided V/Line with clear metrics on user satisfaction, confirming a significant shift in staff perceptions of Code of Conduct training.

• The “Show” Gallery: A collection of animated scenes and illustrations that brought the Code of Conduct to life.